The team is committed to providing you with high-quality advice and guidance.   We are knowledgeable, experienced and friendly staff and are here to help you maximise your overall student experience. 

Meet the team


Contact details & opening hours It is quick and easy to contact us. Our opening hours are: Monday & Tuesday 8:30am – 5:00pm Wednesday 11:00am – 5:00pm Thursday 8:30am – 5:00pm Friday 8:30am – 4:30pm Telephone: 01642 856134 E-mail:


The College Counsellor, Anne Russell, provides a confidential counselling service which can support you through any personal difficulties and help you develop constructive ways forward. The Counselling Service is open to all CCAD students. To find out more about the counselling service, please download our user guide here


If you experience a disability, mental health condition, specific learning difficulty or long-term health condition, you might be wondering if support is available and how to access it.

For further information click here


Through our experience of providing advice and guidance we know that issues with finance can have a big impact on students. Our friendly staff would be happy to talk to you about any concerns you have and talk to you about CCAD bursaries that may be available to you. Bursaries may be able to help with the costs of childcare, travel and general college expenses.


Faith and Spirituality forms an important part of many of our student’s lives. To support this we offer all our students access to our visiting Chaplain who visits the College on a weekly basis.

View Chaplaincy info


If you are a parent under 20 at the start of your course, Care to Learn can help pay for your childcare and related travel costs while you’re learning.

Find out more


Student Services along with the entire College community is committed to providing a safe place for all young people to learn in, as well as identifying young people who are experiencing or who are likely to experience significant harm, and taking appropriate action to keep such young people safe, either at home or in College. You can find out more about how we aim to do this by reviewing the Safeguarding page. If you have concerns about a child being at immediate risk, please contact your Local Children’s Social Care Team.

View safeguarding information


We work hard to ensure that the services, advice and guidance we provide is of the highest quality. So that we can continue to ensure that you have a positive experience we encourage all service users to provide us with feedback so that we can ensure that we are meeting your needs. If you would like to provide us with feedback you can complete a feedback card available in Student Services, contact us by telephone or e-mail, or make an appointment with the Student Services Manager.