CCAD Student Services Staff

Working at both CCAD Middlesbrough & Hartlepool

Teresa Latcham

Student Services Manager
Managing the pastoral and welfare services of the college including accommodation, the Counselling Service and Additional Learning Support Services
First point of contact for student complaints
Equality and Diversity Lead
Operational Safeguarding Lead

Anne Russell

College Counsellor
Delivers one to one counselling to students
Delivers workshops to students as required and requested
Gives advice and guidance to academic staff regarding students with mental health difficulties

Joey McGurk

Senior Student Support Adviser
Line Manager to Student Support Advisers
Accommodation Officer
Assessor for FE and HE hardship funds

CCAD Middlesbrough

Student Services Staff

Marianne Craven

SEND Coordinator
To coordinate all Additional Learning Support (ALS) activity
To provide a first point of contact for enquiries from potential students and current students with learning difficulties and/or disabilities, or their parents and support workers

Jess Solan

Student Support Adviser
Supporting students with pastoral care
Referring students for external support
Referring students for internal support
Supporting students to go for appointments
• Liaising with Tutors • Giving information on Learner Support Applications • Liaising with external agencies

Catherine Wilkinson

Student Services Adviser
Named Student Adviser for Access to HE, L3 Art & Design, Design Crafts, Fine Art, Foundation, Graphics, and Photography
Offers advice and guidance on pastoral, welfare, finance and attendance concerns to support retention and the student journey

Marie Jones

Student Services Administrator
First point of contact for all students
Manage the College’s Emergency Loan Fund
Assist the Senior Support Adviser with the processing of Learner Support Funds
Secretary to the Equality and Diversity Committee
Assist students with financial issues

Dawn Pemberton

Learning Support Assistant
Supporting students’ individual needs
Facilitating equality of access to course content
Effectively communicating the work set by the course tutor to the students and ensuring that the students are aware of the tutor’s expectations
Recording the support given to keep students’ records up to date and relevant

Diane McLernon

Learning Support Assistant
Works with learners to improve their study skills
Provides additional learning support for Maths and English
Assists learners with academic writing and research
Delivers in-class support and 1:1 mentoring sessions

Gill Mollard

Learning Support Assistant
Mentoring
Emotional and behavioural support
Group support

Helen Harrison

Learning Support Assistant
Supports students’ individual needs
Facilitates equality of access to the course content
Effectively communicates the work set by the course tutor to the students and ensures that the students are aware of tutor’s expectations
Records the support given to students and keep their records up-to-date

Norma Kyle

Learning Support Assistant
Supporting students’ individual needs
Facilitating equality of access to course content
Effectively communicating the work set by the course tutor to the students and ensuring that the students are aware of the tutor's expectations
Recording the support given to keep students’ records up to date and relevant

Mary Lou Springstead

Learning Support Assistant
Works with learners to improve their study skills
Provides additional learning support for Maths and English
Assists learners with academic writing and research
Delivers in-class support and 1:1 mentoring sessions

CCAD Hartlepool

Student Services Staff

Michelle Peart

Student Adviser
Specialising in disability support particularly the Disabled Student’s Allowance process
Student Finance
Accommodation

Marie McKenna

Specialist Study Skills Tutor
Providing dyslexia assessment and specialist tuition to students with a specific learning difficulty